Our platform is built from the ground up to ensure complete anonymity for feedback providers while delivering valuable insights to requesters.
Our Anonymity Promise
Feedback providers remain 100% anonymous. As a requester, you will never see:
Individual responses
Who said what
Response timestamps that could identify someone
Any identifying information about respondents
How We Protect Anonymity
1. No Account Required for Respondents
Feedback providers access a secure form via unique link
No login, registration, or personal information required
Each link is one-time use only
2. Aggregation-First Approach
We use a minimum threshold system:
Minimum 3 responses required before any summary is generated
This prevents identifying individuals through process of elimination
Larger response pools provide better anonymity
3. AI-Powered Summarization
Instead of showing raw feedback:
Our AI analyzes all responses for themes and patterns
Creates a comprehensive summary without direct quotes
Filters out any potentially identifying information
Removes inappropriate or unconstructive comments
4. Secure Data Handling
Responses are encrypted in transit and at rest
Email addresses are stored separately from response content
We never share respondent information with requesters
All data is handled according to strict privacy standards
What You See vs. What We Store
What We Store (Securely)
Email addresses of invited respondents (for invitation purposes only)
Anonymous response content
Timestamp data for system functionality
What You See
Number of responses received
AI-generated summary of themes
Constructive insights and patterns
Overall sentiment analysis
The Anonymity Process Step-by-Step
You create a feedback request and select respondents
We send secure, unique links to each person
Respondents submit feedback without creating accounts
System collects responses anonymously
After 3+ responses, AI generates your summary
You receive insights, not individual feedback
Special Considerations
Shared Links
When using shared links, even less information is collected
No email addresses are stored for shared link responses
Same anonymity guarantees apply
Team Features
Team members can share templates but not feedback responses
Each person's feedback requests remain private
Credits are shared, but usage details are individual
Anonymity Safeguards
What Prevents Identification?
Response Mixing: Feedback is analyzed together, not sequentially
Pattern Analysis: AI focuses on themes across all responses
Content Filtering: Removes names, specific examples that could identify someone
Time Delays: Summaries generated in batches, not real-time
Edge Cases We Handle
Small teams: We still require 5 responses minimum
Unique writing styles: AI normalizes language patterns
Specific examples: Filtered or generalized in summaries
Trust and Transparency
Our Commitments
We will never sell or share respondent data
Platform updates won't compromise anonymity
Regular security audits ensure protection
Clear data retention and deletion policies
What This Means for Respondents
Safe space to provide honest feedback
No fear of retaliation or identification
Constructive criticism without confrontation
Professional growth for everyone involved
FAQs About Anonymity
Q: Can I ever see who responded? A: Yes if you used emails to share the request you can see who responded but not their responded. If you use the share link then No.
Q: What if someone mentions their name in feedback? A: Our AI filters out identifying information before generating summaries.
Q: How do I know my respondents trust the anonymity? A: Share this page with them! We're transparent about our process.
Q: What about very small teams (less than 5 people)? A: You'll need to invite additional respondents from outside your immediate team to meet the minimum threshold.
Building a Culture of Trust
Anonymous feedback works best when:
Requesters communicate the purpose clearly
Respondents understand the anonymity guarantees
Everyone focuses on growth, not criticism
The process is used regularly, not just for problems
Privacy by Design
SignalStep was built with privacy-first principles:
Anonymity isn't an add-on - it's core to our architecture
We collect the minimum data necessary
Regular security reviews and updates
Compliance with global privacy regulations