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I forgot my password

Account recovery - Password lost

Updated over a week ago

If you have forgotten your password it is possible to reset it. Go to the login page in our portal.

Figure 1 - Choose 'Password lost?' at the login page

Figure 2 - Fill in the e-mail address from your account


When the e-mail address is registered in our system you will receive an e-mail with a link to reset your password. 

Figuur 3 - Click on the link in the email to reset the password  

I have not received an e-mail!

When you do not receive an e-mail, there are two possible options:

  • There is no account registered with that e-mail address;

  • There have been too many reset requests; it is not possible to reset the password for 24 hours. Try again later.

    Our support team is happy to assist you via chat or via support@signhost.com

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