User management page

Create, delete and re-assign users - Change e-mail address

Updated over a week ago

It is possible for you to independently manage user profiles working at your company by adding, removing, or changing them. Please note, only the portal administrator can create, delete, and change users.

In the web portal, navigate to Management > Users:


  • A sender can send documents and manage statuses;

  • The portal administrator can manage users and the branding.

At the top of the page you can see how many users are in the bundle, and how many have already been used. 

You can see which users are using Two-Factor Authentication.

To edit a user you have to click on the blue details button on the right. If you change the user in to a different e-mail address all the transaction that have been sent out with the previous e-mail address remain visible.


If you delete a user you can not add it to an other account within our portal. By deleting a user it also deletes all transactions this user has ever made.


If there are no user licenses left you can always purchase an additional license. For more information click here!


Our support team is happy to help you via chat or e-mail: support@signhost.com

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