Adding two-factor authentication (2FA) significantly enhances the security of your Signhost account by requiring an extra verification step through an authenticator app.
How to Set Up Two-Factor Authentication
1 - Go to Account Settings
Navigate to your Account Settings by selecting Settings > Account or click here.
2 - Access 2FA Settings
In the Account Settings, select Set up 2FA below Two-Factor Authentication.
3 - Connect Your Authenticator App
Scan the QR code displayed on the screen using your authenticator app.
If scanning doesn’t work, manually enter the provided code into the authenticator app.
Enter the verification code generated by your authenticator app in the portal.
Click Next to complete the setup.
4 - Save Recovery Codes
After setup, you’ll see your personal recovery codes. Store these in a safe place!
Recovery codes are needed if you cannot access your authenticator app.
Managing Two-Factor Authentication
Disable 2FA
Go to the Two-Factor Authentication block in your account settings and choose Disable. To re-enable two-factor authentication you will have to configure an authenticator app again.
Reset Recovery Codes
If you lose or use all recovery codes, you can generate new ones on the same page. Choose Reset recovery codes and confirm. Make sure to save the new codes!
Admin Rights
On the User Management page, admins can view which users have enabled 2FA. Admins can disable 2FA for other users, but cannot enable it on their behalf.
Logging In with Two-Factor Authentication
When 2FA is enabled, you’ll be prompted for an authentication code during login. You can select Remember this device to skip 2FA for 14 days (as long as browser cookies remain intact). After 14 days, you’ll be asked to use 2FA again.