It is important to make sure that your phone is not carrier locked in order to be able to install an eSIM. To make sure:
Tap on Settings on your iPhone. โ๏ธ
Scroll down and tap General. ๐
Scroll down and tap About. ๐
Look for Carrier Lock. ๐
If it says No SIM restrictions, your iPhone is unlocked. If it shows a specific carrier name, your iPhone is locked to that carrier.
If your device is compatible with eSIMs and isnโt carrier locked, youโre free to explore and enjoy all the benefits that our eSIMs offer. ๐
๐ฒ Need further help? You can reach Simly Care directly from the app. Go to Profile > Live Chat for assistance.