Clearing app data
If the Simpler Trading Mobile App, or any app, crashes on your phone or tablet, please try the following steps as a potential fix.
Try the deleting and re-installing the app using the method below; there are specific steps so everything can be purged correctly.
Tap on the settings button on you device's home screen. In settings, go to:
General > iPhone Storage > Simpler Trading > Delete App (button in red)
See also image below.
To clear the browser cache, click link HERE:
If you still have an issue, please send an email to firstname.lastname@example.org and provide the following information as best as possible so we can log the issue for our development team.
Device Type / model
Mobile App Version
Tried using WiFi / Cell data / both
About how long ago the issue started to appear
Mobile App - App Crashing on my Galaxy Phone