Direct Credit is inviting you to their Loanapp e-lodgement solution for you to submit applications to Direct Credit for assessment and approval.
This article takes you through how to get access, and how to submit.
Direct Credit will send you a new invite to have access to their Loanapp
You will receive an invite on email for Loanapp, which will have the following detail:
You will need to click the "click here" to finalise your credentials which will be
Login: your email address
password: whatever you set
The url for Loanapp is https://secure.simpology.com.au
If you already use Loanapp for another lender, you will be able to use the same login details. When you login, you will be able to select Direct Credit and then login to their channel. For more on what to do when you receive an invite, click here.
The Direct Credit Loanapp
When you login, you will land in the application dashboard.
This is where you will be able to manage your applications as you create/submit them. To create a new application, go to Solutions in the menu and select Loanapp:
To create a new Loanapp record, click the NEW button in the top right corner:
Two Loanapp Journeys
When you create a new application, you will need to select what journey you want to use. Direct Credit has two journeys:
Full Loan Application - you will mostly use this journey - it covers all application types offered by Direct Credit, and will have the full suite of Direct Credit products available. For a run through of the general full loan functionality, please click here.
Easy Refi Application - you will use this where you have an Easy Refi submission, which requires less data. This will have DCOrigin products available. For more on Easy Refi journey, click here.
When you create a new Loanapp record, you will need to select the correct journey you want to use for this submission:
The appropriate journey will be created for your submission.
The Loanapp application functionality
The first page of Loanapp is the Setup Page, where you enter the high level details of the application; and also establish your Applicants:
There are a bunch of "Attributes" on the setup page that you should use the define the application type. It is also where you set the Doc Type (Full Doc or AltDoc).
This is important as it will conditionally change products, data, supporting documents requirements etc.
When you have setup your application, you will then be able to work through all the application detail on each of the pages in Loanapp, which you can get to by clicking the navigation button at the bottom of each page; or the menu on the left hand side:
For a full run-through of general Loanapp functionality, click here.
For a run-through of the general data entry for an SMSF Loanapp, click here.
Generating your Application forms
When you have completed your application data, you will be able to then generate application forms to have signed and attached to your submission. To do this, go to the Documents section:
The list of documents available to generate will depend on your application, and the product you have chosen. To generate your documents, click "Generate Documents".
Direct Credit also has docusign integrated - any of the forms with "signatures required" can be sent to your applicants for docusign execution:
Other forms will need to be downloaded for signing.
For more on the Documents section functionality, click here.
Supporting Documents
When you have completed your application, you can then generate the required supporting documents from the Submission page. Click "Generate Document Checklist":
This will launch the supporting documents module on a seperate tab.
The checklist requirements will be on the left hand side.
On the right will be where you upload your documents. Any documents generated in Loanapp will be here already:
For more detail on how to upload and attach your supporting documents, please click here.
When you have uploaded your supporting documents, and attached to the checklist items, you will be ready to submit. To do this, go back to Loanapp, and press Proceed:
When the deal is submitted, you will get thumbs up confirmation 🤩
How do I check on my submission status?
When you have submitted your application, the status will update on your application dashboard to 'submitted':
And as Direct Credit assess the deal, any status changes that they make can be viewed on the dashboard eg
📧 Certain status changes will also trigger an email to be sent to you to notify you of the update:
If you open these emails you will get further detail on this change to the status
You might receive Missing Information Requests
As Direct Credit completes their assessment, they might issue Info Requests to you, asking for more information or documentation. These Info Requests will be sent to you on email:
When you open this email, you'll have instruction to 'Click here' to complete the request. Your login credentials will be the same as your Loanapp credentials:
For more on Info Request, please click here
Need Help?
Remember, while you are working on an application, you can hit the Live Chat button at any time to get help from the Loanapp team:
Otherwise, contact the team at Direct Credit.