In addition to the 15 original Customer Contact Types, SingleOps users have the freedom to create their own Custom Contact Types.
Only Admin Users can create and edit Custom Contact Types.
Add a Custom Contact Type
Navigate to:
Clients > All Clients or New Client
This action can be done in Edit a Client, Create a New Client, or Add New Client Contact
Select the Contacts tab
Under Types, select the dropdown and click + Add New Contact Type
Enter a custom name
⚠️ You can not have duplicate Custom Contact Type names. This will prevent you from saving.
Select Save
Edit a Custom Contact Type. To edit a Custom Contact Type, select the pencil icon next to the Custom Contact Type you want to edit. In Edit Contact Type, you can also unmark this Contact Type Name as active. (See image below)
Click Save when finished editing.
