Have an appointment in a location with no service? No problem — the Siro mobile app records even without cell service or Wi-Fi.
🛠️ How It Works
In the mobile app, you can start recording from anywhere—service or no service.
The recording is temporarily saved locally on your device.
Once you're back in an area with Wi-Fi, just open the Siro app and leave it open for a few minutes to let your recording upload to the cloud.
The recording is removed from your device as soon as the upload completes.
👁️ Things to Watch Out For
If you have halftime mode enabled, you will see a message that says "Chat not available" at the bottom of the page. Don't worry, your recording is still running just fine, you just don't have access to Chat features without service.
If you fully recorded without service, you may need to open the Siro app while back on service before your upload will complete.
Recording in the web app (on a computer) needs an internet connection the whole time. Use the mobile app when you expect to be without service.
⚠️ Having Trouble?
If your recording isn't uploading as expected, don't worry, we're here to help. You can start with our documentation on troubleshooting recording uploads.
If you're still having trouble, our Support team is here to assist. You can send us a message from the help menu in the mobile app, via the Get Help button at the bottom of the left sidebar on the web app, or send us an email at support@siro.ai.