Introduction
Connecting your telematics system to a third-party platform like Transporeon can raise valid questions about data privacy and control. You might wonder if this connection means losing access to or control over your sensitive fleet data.
The short answer: You stay in charge.
Think of it as a secure gate - the connection between Transporeon Visibility and your telematics provider is always ready, but you decide which vehicle passes through and for which transport. Once the transport is complete, data sharing stops automatically. Even though the connection stays active, Transporeon only uses your data when you explicitly authorize it - transport by transport.
👉 Connecting your telematics system enables secure, automated visibility while keeping your fleet's data and your drivers' privacy firmly under your control.
🛡️Our Commitment to Your Privacy
At Transporeon, protecting your fleet's data is a core value. Our integrations give you control while keeping your customers informed.
Key Privacy Principles
You remain the data controller.
Data sharing is always transport-specific and time-bound.
We only use the minimum data required for visibility (These principles are explained in detail below).
🔐 Privacy Note: We follow storage limitation and data-processing rules in line with our Data Processing Agreement (DPA)
⚖️GDPR Compliance: A Foundation of Trust
Under GDPR (General Data Protection Regulation), you are the data controller - you remain in control of your fleet's data. Transporeon acts as the data processor, handling data strictly according to your instructions.
We process personal data to increase transportation transparency. This includes estimating delays, measuring transport routes, and optimizing transport time predictions - Estimated Time of Arrival (ETA) calculations.
This processing is legally supported by legitimate interest - improving operations, such as providing accurate ETAs to customers.
All legal obligations, including technical security measures, are outlined in the Data Processing Agreement (DPA). The DPA follows the standard contractual clauses for controllers and processors provided by the European Commission and is available here.
🔌How the Connection Works
A secure connection gives you visibility and control - nothing more.
1. Secure, One-Time Setup
You authorize a secure link between your telematics provider and Transporeon Visibility using a unique key or credentials. This creates a continuous, secure connection - but data is only used for active transports.
Purpose-Limited Data: While the connection provides a full data stream from your telematics system (e.g., location, temperature), Transporeon only uses and displays data necessary for transport visibility.
Learn more about How to connect your telematics system.
2. Fleet Visibility
Once connected, your fleet appears in your Transporeon Visibility account. You can see which vehicles are active (providing updates to our platform) and ready to allocate to a transport.
Learn more about vehicle statuses and management in Transporeon Visibility here.
3. Transport-by-Transport Tracking
Tracking begins only when a vehicle is allocated to a transport.
➡️ No allocation = no tracking.
You can allocate vehicles yourself, or they can be allocated by a visibility partner, or other connected parties in the transport process.
Standard Visibility: When you or a partner in your Visibility Network allocates a vehicle, real-time data - including GPS position, location timestamps, and sensor data (where applicable) - is shared. This enables accurate real-time tracking, ETA calculations, and transport status updates (e.g., Arrived, Departed).
Limited Visibility: If a party outside your Visibility Network allocates a vehicle, you'll receive an email notification with a link to track the transport in your Transporeon Visibility account. In this case, only ETA and status updates are shared - no GPS position data is transmitted.
This "external" allocation and limited data-sharing process is defined in the Module Service Description, which is part of your Platform User Agreement.
If you don't want anyone outside your Visibility Network to allocate your vehicles, you can opt out of this feature in your Visibility settings at any time.
💡 Coming soon: you will be able to set customer-specific visibility levels - standard or limited - directly in your Transporeon Visibility account.
Data Sharing during the Transport
Example of how tracking and data sharing progress from vehicle allocation to delivery (standard visibility).

Start: Tracking starts before the vehicle reaches its first stop. The vehicle becomes visible on the map once it enters the geofenced loading zone. ETAs and status updates begin adjusting automatically during a brief buffer period before the first stop's timeslot. This buffer ensures the system provides accurate ETAs and location updates as the journey begins.
End: Tracking ends automatically when the vehicle leaves the final stop’s geofence or after a short buffer if no departure is detected.
🔐You stay in full control of your data — monitor, revoke, or stop sharing at any time directly from your Transporeon Visibility account.
💡 Tip: You can review exact tracking start and end rules here
📍Location and Movement Filtering
Transporeon ensures that only transport-relevant locations are shared. The system automatically filters location data to protect your privacy and prevent unnecessary vehicle movements from being shared.
Location Filtering (Geofenced Sharing)
Data sharing begins when the vehicle enters the geofence of the first scheduled stop.
Sharing stops when the vehicle leaves the geofence of the last stop.
Off-Route Protection
If a vehicle leaves the planned route, visibility pauses automatically. This protects your privacy and filters out unrelated movements or activities.
💡 Tip: Learn more about Geofencing and Stop Visit Detection
🤖Smart Data Protection Algorithms
To further protect your fleet's privacy, Transporeon uses intelligent algorithms that prevent unnecessary data use or sharing.
Wrong Allocation Protection: If the wrong vehicle is allocated to a transport, data sharing is automatically blocked.
Subcontractor Privacy: Your subcontractor network remains private - customers never see your subcontractor names.
🎛️You Control What's Shared
Data protection is core to our operations.
As a carrier, you control who gets access, when, and for what purpose.
Your Control Options
Select partners: Choose which customers (e.g., shippers or LSPs) receive visibility access.
Dedicated sharing: Permanently share specific vehicles with a partner - revoke access anytime. Learn more about vehicle management
Job-specific tracking: Limit tracking to vehicles with active transports only.
Automatic stop: Data sharing ends automatically when a transport completes.
Manual stop: Stop sharing instantly through the Transporeon Visibility account at any time. Learn how to stop tracking manually
Opt-out of external allocation: Prevent parties outside your Visibility Network from allocating your vehicles via the Visibility settings in your Transporeon Visibility account.
📊What Data We Use - and What We Don't
✅Used for Visibility | ❌Not Used or Shared |
Vehicle/Asset Identifier (license plate, VIN) | Driver personal information |
GPS coordinates (latitude/longitude) | Hours of Service (HOS) logs |
Location timestamp (used to calculate real-time ETA and generate status updates like arrived/departed) | Engine diagnostics or fault codes |
Sensor data (e.g., temperature) | Communication messages |
ETA and status updates (for external allocation) | GPS data from external allocation |
| Data from unallocated or unrelated vehicles |
✅Summary: You Stay in Control
Your connection to Transporeon gives you the best of both worlds - reliable visibility and complete control over your fleet's data.
Here’s what that means in practice:
No allocation = no tracking. Tracking starts only when a vehicle is allocated to a specific transport.
You decide who sees what. Grant visibility to trusted partners - and revoke it anytime.
External allocations are limited. If a party outside your Visibility Network allocates your vehicle, only ETA and status updates are shared - no GPS position. You can opt out of this feature entirely in your Visibility Settings.
Time-bound and transparent. Data sharing stops automatically when the transport ends, or you can stop it manually at any time.
Only essential data is used. Tracking relies only on core transport details (vehicle ID, GPS location, timestamp, sensor data). Sensitive or personal data - such as driver information, HOS logs, and data from unallocated vehicles - is never used or shared.
Your network stays private. Subcontractor names are never visible to your customers.
Smart safeguards protect your privacy. Algorithms prevent data sharing when the wrong vehicle is allocated and pause tracking when a vehicle leaves its planned route.
Clear retention rules. Data is stored only as long as necessary, in full compliance with the Data Processing Agreement (DPA).
👉 Connecting your telematics system enables secure, automated visibility while keeping your fleet’s data and your drivers’ privacy firmly under your control.
