The tracking link offers the possibility to share ETA and tracking status directly with end customers in real-time. It is available for each delivery of a transport.

How to generate the tracking link:

It displays the transport status for the stop of a particular customer. The calculated ETA, the distance of the truck (km or miles), and the planned arrival time (timeslot) are displayed. In addition, the position of the truck can be seen as soon as the vehicle is on the direct route to the customer. The displayed information is updated in real-time.

To give shippers a high recognition value with their customers the tracking link can be adapted to the shipper branding.

Please send the logo and or background image with the shipper Transporeon ID to our Helpdesk. Visibility Hub will upload the files for the specific shipper account. Only one logo and background image can be added per shipper account. It is not possible to distinguish between different brands or sales organizations.

The logo in general is preferred in a vector format (such as an SVG), while the side-image is expected to have its main contents in the centre (i.e edges should be free of content that should not get cropped). All pixel measures should be doubled or tripled if they appear on high-density displays.

Please note that the background scheme of the tracking link is shared between the customer portal and the tracking link. Once set for a given shipper customer, both of these will display the same background.