High-quality, real-time visibility depends on a well-managed network. Whether you are a Shipper or a Logistic Service Provider (LSP), the VCC provides tools to keep your ecosystem connected and secure.
Key Capabilities
Outgoing Visibility (Carriers & LSPs): Manage which customers receive your tracking updates.
Incoming Visibility: Track the onboarding progress of your carrier network.
Verify Assets: Use the License Plate Lookup to check vehicle status before allocation.
1. Customers Tab: Outgoing Visibility
Shippers will not see this tab as they do not provide visibility data to others.
If you are a Carrier or an LSP, this section shows you exactly which data subscribers (Shippers or Forwarders) have access to your real-time visibility data.
View Consent: See to whom you have accepted to share data and the specific date the agreement began.
Manage Access: An ADMIN user can cancel—and later undo the cancellation of—a data-sharing agreement directly from the side panel.
Declining Consent: If you cancel, you will remain in the customer’s network table, but your consent status will change from Accepted to Declined until you opt-in on data sharing again
Data Flow: Once declined, no data is shared with that customer unless an ADMIN user manually turns the data-sharing consent back on.
Detail Guide: Consent Management for Shippers / Consent Management for Carriers
2. Carrier Network tab: Incoming Visibility
The Carrier Network is your connected ecosystem of transport partners. It is your primary tool for expanding your digital reach.
2.1 Adding & Inviting Carriers
Click + Invite carriers in the upper right corner to add and invite carriers individually or via Import from Excel. You can send automated system emails or generate unique links to share using your own chat or email tools.
Detail Guide: How to invite carriers
2.2 Carrier Network table: column definitions
The table provides a deep dive into your carrier relationships.
(Note: Many columns feature a tool-tip "i" for quick info).
Column | Definition |
Company name | The official name provided by the carrier during Transporeon registration. |
Company reference | The internal name you assigned to the carrier for your records. |
Relation identifiers | Your unique internal codes (SCAC, ERP IDs). These are private to you. |
Groups | Lists all specific groups the carrier is currently assigned to. |
Consent | Indicates if the carrier has |
Onboarding status | Tracks technical readiness ( |
Last status update | The date of the most recent onboarding status change. |
Recipients | The email addresses of the contacts who received your invitation. |
Language | The language used in the most recent invitation email sent. |
Transports | How many of your transports with this carrier finished tracking in the last 90 days (Completed or Cancelled). |
Allocated | The share of those transports with a vehicle allocation or GPS from an in-house system. |
Tracked | The share of those transports that received tracking-relevant data (GPS, events, or ETAs). |
Actions | Context-aware actions (View Details, Add to Group, Resend, Withdraw, Delete). |
Customizing Your View
To keep the table readable, Groups, Consent, Recipients, and Language are hidden by default. They are not removed — open Settings to show them again. Transports, Allocated, and Tracked are shown by default so you can check whether an Onboarded carrier is actually delivering visibility on your transports.
Hide/Show Columns: Click Settings (the gear icon) in the top right of the table. Under Table columns, tick the columns you want to see. Company reference name and Actions cannot be hidden.
Rearrange Columns: You can change the order of most columns by dragging and dropping the headers into your preferred position. The three performance columns stay together, just left of Actions.
2.3 The Carrier Detail View (Side Panel)
Click anywhere in a carrier's row to open the side panel.
2.3.1 Carrier Company Details (Non-Editable)
Includes the official Company Name, Transporeon ID (relevant to your business), Visibility ID (for support), and Date Added (when the relation was created).
2.3.2 Internal References (Managed by You)
Reference Name: Editable for all carriers except those currently in the
Invitedstate.Relation Identifiers: Add as many unique references as needed. Each is exclusive to one carrier and not shared with them.
2.3.3 Onboarding & Invite History
Track the technical status and view a full audit trail.
Withdraw Invite: Available for
Invitedcarriers. The link becomes invalid, and the status changes toNot Invitedwith an exclamation mark.Resend/Copy Link: Access the unique invite link even after the initial email is sent.
2.3.4 Tracking performance
After Onboarding, the side panel shows Tracking performance for the last 90 days: Transports, Allocated, and Tracked. These are the same numbers as the table. Use them to check whether this carrier is delivering visibility on your transports, not only whether they are Onboarded on the network.
If Transports is greater than 0, click Open in Analytics to inspect that carrier in a new tab. This section is hidden for carriers who are still Invited.
2.4 Advanced Tools in Carrier Network
2.4.1 Onboarding Status Report
This visual report acts as a filter. Click any bar (e.g., "Visibility source pending") to filter the list. Use Check Progress to compare two dates and see onboarding trends over time.
3. License Plate Lookup Tab
Verify vehicle status before allocation. Simply enter a license plate to check if a vehicle is ready to provide real-time tracking data.
Detail guide: License Plate Lookup
Learn More
Need more help?
Ask our AI Assistant: For real-time guidance, use the AI Assistant available directly within the Visibility platform UI.
Send Feedback: We value your input! If you have suggestions or feedback (good or bad), click the "?" icon in the lower left corner and select "Send feedback."
Support Portal: For technical issues that require a human touch, visit our Support Portal.