✏️ Overview
The SKED Admin App is a great tool that allows offices to communicate with clients via text message and manage appointments on the go. From the app, you can send and receive texts, create new appointments, reschedule or cancel existing ones and mark appointments arrived.
Signing Into the SKED Admin App
Download the SKED app (the same as patients) on your mobile device.
Tap Log In.
Select Email.
Enter the same email address and password you use to log in to SKED on your computer.
Note: Your main SKED login is already created. You can add additional users in SKED at any time, and once created, they will also be able to log in to the SKED Admin App.
Texting in the App
Inbox View
When you first log in, the app will default to the Inbox.
You’ll see all recent text messages your office has received.
Unread messages will appear bolded with a blue dot next to them.
Replying to Messages
Tap a text thread to open it.
Type your reply and send.
Use the back arrow to return to the inbox.
Searching & Filtering Messages
Use the search icon to find messages from a specific person.
Tap the three-line filter icon to view:
Clients only
Leads only
All messages
Starting a New Message
Tap the three-dot icon in the top-right corner.
Select New Message.
You can also use this menu to:
Mark all messages as read
Show only unread messages
Managing Appointments
Viewing the Calendar
Tap the three-line menu in the top-left corner.
Select Calendar.
The calendar defaults to today’s date and shows all scheduled appointments.
Rescheduling, Canceling, or Arriving an Appointment
Tap on an existing appointment.
Choose to:
Reschedule
Cancel
Arrive the appointment
If canceling, you’ll be prompted to select a cancellation reason.
Creating a New Appointment
Tap the plus (+) icon in the top-right corner.
Tap Patients to select who the appointment is for.
You can select multiple patients if your office sees families.
Tap Apply.
Choose the appointment type from the drop-down menu.
Select the date and time then tap Apply.
Tap Save in the top-right corner.
Calendar Filters & Navigation
You can filter appointments by:
Clients
Professionals
Schedules
Locations (if enabled)
Before or after a specific time
Tap Apply to activate filters.
Helpful Navigation Buttons
Now (bottom corner): Quickly jump back to today.
Top (bottom of the page): Jump back to the top of the calendar if you’ve scrolled far down.
Office Settings
To change appointment time intervals (default is 15 minutes):
Tap the three-line menu in the top-left corner.
Select Settings.
Use the drop-down to choose:
5-minute intervals
10-minute intervals
15-minute intervals
Exit settings to save the change.
Contacting Support
If you’re experiencing issues:
Tap the three-line menu.
Select Contact Support.
Enter your email address.
Briefly describe the issue & include your office name and ID number
Tap Submit in the top-right corner.
Logging Out
To log out of the SKED Admin App:
Tap the three-line menu in the top-left corner.
Select Log Out.
✅ Key Takeaways
The SKED Admin App allows offices to text clients and manage appointments from a mobile device.
Users log in with the same credentials used for SKED on a computer.
Appointments can be created, rescheduled, canceled, and filtered directly from the calendar.
Office settings and support access are available directly within the app.
📌 Conclusion
The SKED Admin App gives offices the flexibility to stay connected with clients and manage schedules efficiently while away from a desktop. With built-in texting, appointment management, and support access, it serves as a convenient extension of SKED for daily operations.