To report any issues to the SkillPack Platform Support Team please contact us by email: at support@skillpack.io or by opening a chat on the Platform, as shown below.
Click the icon "Messages" and then click "Send us a message."
Choose which topic best describes what you will be reporting about. When prompted, ensure you provide the information required to help our team investigate your request.
Important Notes:
In order to resolve your issue in a timely manner, please provide the Team with the following:
The Job URL, where you are encountering the issue (if applicable)
A screenshot of the error message you are getting
When did the issue happen (Time when the issue happened including your Timezone)
Additional information that could help the Support Team in resolving your request faster
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