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Item not accepted

Learn why items are marked 'Not Accepted' on SkinSwap and how to manage these situations. Understand inventory policies and what to do next.

Interstellar avatar
Written by Interstellar
Updated over 3 weeks ago

Introduction

While trading on SkinSwap, you may encounter some skins marked as "Not Accepted." This status indicates that certain items from your inventory cannot currently be traded or sold on the platform. This guide explains why some items are not accepted and what you can do in these situations.

Reasons for "Item Not Accepted" Status

There are several reasons why a skin might be marked as "Not Accepted" on SkinSwap:

1. Overstocked Skins

- SkinSwap may have an excess supply of certain skins, leading to a temporary halt in accepting these items to maintain balance in inventory.

2. Price Volatility

- Skins with significant fluctuations in price may not be accepted to protect users from potential pricing discrepancies and market instability.

3. Abuse Prevention

- Some skins might be temporarily blocked due to instances of abuse or fraudulent activity associated with them.

4. Low-Value Skins

- Skins with very low market values may not be accepted, as processing these trades might not be viable for the platform.

Identifying Not Accepted Skins

Skins that are not accepted will appear greyed out in your inventory with the label "Not Accepted" clearly displayed. This visual cue helps you quickly identify which items are currently not eligible for trade or sale.

What You Can Do

If you encounter a skin marked as "Not Accepted," here are some steps you can take:

- Wait and Monitor: If your skin is temporarily not accepted due to overstock or price changes, keep an eye on it. SkinSwap might begin accepting it again once the situation stabilizes.

- Check Back Regularly: Inventory policies and accepted items can change, so revisit your skinswap.com steam inventory periodically to see if the status has changed.

- Consider Other Skins: If you want to trade immediately, consider selecting other eligible skins from your inventory to complete your transaction.

- Contact Support: If you believe your item should be accepted or have questions about specific skins, reach out to our support team for assistance via live chat on the site.

Need Help?

If you have any questions or encounter any issues with items not being accepted, our support team is here to help. Contact us via the Intercom chat on our website, or email us at support@skinswap.com.

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