Order Status
EXPLORE order status summary for archive and tasking orders.
Archive
Active
The order has been submitted and received by the supplier.
Pending
The order is in a processing stage and will be delivered once completed.
Success - Results
All data has been delivered to the account.
Success - No Results
Your order has ended with no results delivered.
For archive: there is an issue with the data delivery. Please contact support@skywatch.com with the order ID.
Failed
The order has experienced an error during its delivery process. Please contact SkyWatch support for more information. Do not resubmit the order as this can lead to duplicate charges.
Tasking
Active
The order has been submitted and received by the supplier.
In-Progress
The order is currently tasking with the supplier.
Success
All data has been delivered to the account.
Success - Some Results
This status will return for multi-interval tasking orders. It means only some of your intervals were successful in returning data.
Success - No Results
Your order has ended with no results delivered.
For tasking: the order ended with no successful captures. You will need to place a new tasking order.
Failed
The order has experienced an error during its delivery process. Please contact SkyWatch support for more information. Do not resubmit the order as this can lead to duplicate charges.
Inactive
Tasking order stopped