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Order Status and Reasons
Order Status and Reasons
Updated over 7 months ago

Order Status

EXPLORE order (archive and tasking) status summary.

Active

Your order has been submitted and requested the delivery of your data product. If tasking, it means the tasking order is still in-progress and collecting imagery.

Pending

The order is in-progress.

Complete

The order has completed its request and delivery.

Failed

The order has experienced an error during its delivery process. Please contact support@skywatch.com for more information.

Inactive

Order is complete but no longer actively attempting to acquire imagery.

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