Order Status
EXPLORE order status summary for archive and tasking orders.
Archive
Active
The order has been submitted and received by the supplier.
Pending
The order is in a processing stage and will be delivered once completed.
Success
The data has been delivered to the account.
Note: If there is a success status, but an error message appears stating no data available to download, please contact SkyWatch support. The order may have been impacted by an error.
Failed
The order has experienced an error during its delivery process. Please contact SkyWatch support for more information. Do not resubmit the order as this can lead to duplicate charges.
Tasking
Active
The order has been submitted and received by the supplier.
In-Progress
The order is currently tasking with the supplier.
Success
The data has been delivered to the account.
Note: If there is a success status, but an error message appears stating no data available to download, please contact SkyWatch support. The tasking ended with no successful results.
Failed
The order has experienced an error during its delivery process. Please contact SkyWatch support for more information. Do not resubmit the order as this can lead to duplicate charges.
Inactive
Tasking order stopped