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Order Status and Reasons

Updated over 2 weeks ago

Order Status

EXPLORE order status summary.

Active

The order has been submitted and received by our supplier.

If it is a tasking order, it means the tasking order is still in-progress and collecting imagery.

Pending

The order is in a processing stage and will be delivered once completed.

In-Progress (Tasking order specific)

The order is currently tasking with our supplier.

Complete

The data has been delivered to the customer account.

Failed

The order has experienced an error during its delivery process. Please contact support@skywatch.com for more information.

Inactive

Order is complete but no longer actively attempting to acquire imagery.

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