EXPLORE
37 articles
EXPLORE Releases
Release dates and notes for when updates are made to the EXPLORE application.
EXPLORE UpdatesThis article contains dated updates on when new features releases and enhancements are published on EXPLORE.
Getting Started
Set up your EXPLORE account for optimum use!
EXPLORE FAQ
SkyWatch Terms and Conditions
About Earth Observation
Create an Account in EXPLOREThe support article explains how you can create an EXPLORE account.
Image Search OptionsThis support article explains how you can search for available imagery and use your own polygon shapefile.
AOI Size and Cost Requirements
About the SkyWatch Standard Data Product
Image Quality
Product Library on EXPLOREThis support article summarizes our Product Library where all application and premium available products are listed.
Archive TipsThis support article offers tips on for searching and ordering the right archive imagery.
Tasking TipsThis support article how a customer can increase the probability of a tasking order fulfilling.
Searching and Ordering Large AOIsThis support article provides further information on how a user can order imagery using large AOIs.
How To Guides
Learn how to use the EXPLORE tool.
How to Place an Archive OrderThis article explains how to search for archive imagery and create an order on the EXPLORE application.
How to Place a Tasking OrderThis support article explains how to create a tasking order on the EXPLORE application.
How Do I Attribute an Image From SkyWatch
How to Open My SkyWatch ProductsThis support article provides recommendations on how to open your SkyWatch Standard Products.
Order Status and Reasons
How Do I Download My Image?
Troubleshooting
After learning how to use the EXPLORE tool, if something isn't working try to self-serve troubleshooting.
Why is the Preview Imagery Low Resolution?This support article covers how you can find and use the preview tool in EXPLORE.
How Long Does It Take To Receive An Image?
Can I Cancel an Order?This support article explains the cancellation rules for archive and tasking orders.
What Do My Order's Status and Message Mean?This support article summarizes the meaning of SkyWatch order status's.
Why Is My Image Missing Parts?This support article explains how an order can have missing parts when delivered.
What Data Do I Need?
Discover our partners, data types, and general industry knowledge that can help you make decisions for your projects.
What Type of Data Do I Need?
How Do SkyWatch Products Compare to Google Maps and Earth?This support article describes the differences that users should be aware of when comparing satellite imagery to Google Earth/Maps.
Tasking DataThis support article describes what tasking is and how the data can support your work and projects.
Archive Data
Available Data Sources
Available Outputs
Pléiades Neo
TripleSat Constellation
Sentinel-2
SkySat
Pleiades
SPOT
SkyWatch MetadataThis support article explains what information will be in order metadata files and where you can download them.