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It says I have a water leak but the drain pan is dry.

Water leak alert but no water?

Ryan avatar
Written by Ryan
Updated over 2 years ago

Make sure there is no water or debris on the copper sensors & wipe clean if so with a dry cloth. Acknowledge the alert in the app and place the sensor face down back into the drain pan in an area free of debris.
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Condensation in rare cases can sometimes cause this alert. If this becomes an issue ask us about our Water Sensor Riser!
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