Communities that are using Alloy Parking paired with our Parking Sensors will have the ability to view and manage violations. A parking violation occurs when a sensor detects a vehicle in a parking space but no guest has checked into that spot in a given amount of time. Additionally, a violation can occur when a guest ends their parking session but the sensor doesn’t detect the vehicle leaving after a set amount of time.
Managing Parking Violations:
Designated site teams can receive violation notifications if they choose to. To enable this feature in SmartRent:
Click your desired Community
Click Settings
Click Staff
Click Notification Settings
Click Guest Parking Check In Alert Notifications or Guest Parking Checkout Alert Notifications
Check either Email, SMS Text, or both for desired roles.
Click Save
In addition to notifications you can view violations at any time through the Parking Page. To view current violations, click Parking in the left sidebar menu and then click on the red Violations card towards the top of the page.
Site teams should determine how they wish to handle parking violators through their designated towing company.