Typically, most work orders will be created, completed, and managed in your company’s desired property management system. That said, there are times where you may find yourself needing to create new work orders within SmartRent.
Please note, work orders and work order changes made in SmartRent will not be pushed to your property management system. Work orders created, completed, and changed in your property management system, however, will push into SmartRent. This means work orders created in a property management system will need to be managed and completed in that system and work orders created in SmartRent will need to be completed in SmartRent.
Creating a Work Order Option 1:
To create a work order in SmartRent, follow these steps:
Click your desired Community
Click Maintenance in the left sidebar menu
Click + in the upper right-hand corner
Check which unit(s) will be assigned to the work order
Click Next in the bottom right-hand corner
Assign work order to desired employee or vendor
Click into each field to input work order information
Click Save in the bottom right-hand corner
Creating a Work Order Option 2:
Click your desired Community
Click Units in the left sidebar menu
Click on desired Unit
Click Maintenance in the left sidebar menu
Click + in the upper right-hand corner
Assign work order to desired employee or vendor
Click into each field to input work order information
Click Save in the bottom right-hand corner
