Z-Wave devices, like many wireless technologies, can become unresponsive. In these cases, Alloy Install provides some Z-Wave troubleshooting tools that may resolve the problem.
This article discusses how to access Z-Wave tools. For details on what tools are available and what they do, refer to our What Z-Wave Troubleshooting Tools are Available in Alloy Install? article.
Accessing Z-Wave Troubleshooting Tools:
To access the Z-Wave troubleshooting menu, follow these steps:
Log in to the Alloy Install App
Search for the desired Project
Tap on the Project
Tap on the desired Job
Tap Hub: Online
Tap Troubleshooting
Tap desired tool
Tap OK to initiate