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How Do I Include and Exclude a Kwikset Z-Wave Lock?

Kwikset locks communicate with SmartRent’s internet-connected hub, allowing you to monitor and remotely control doors of vacant homes via SmartRent Manager Web or SmartRent Manager Mobile. If a Kwikset lock is installed in a resident’s home, the resident will be able to monitor and remotely control their door lock in the SmartRent App and the Resident Web Portal once they are moved-in. Once occupied, however, community managers and site teams will no longer be able to access or monitor the lock beyond battery levels. That said, work orders will still be automatically created by SmartRent and will generate limited-use access codes for maintenance teams and vendors to make any needed repairs.

The following steps apply only to the supported models, Kwikset 916, Kwikset 888, and Kwikset 620 locks

Mounting the Door Lock:

Before including the lock into the Z-Wave network, you’ll need to mount it to the desired door. For the best instructions on mounting the lock to your door, please refer to the installation instructions that came with your specific model.

Here are a few key tips when installing your lock:

  • Once installed, actuate the lock manually to make sure everything moves freely and easily

  • Close the door and actuate the lock manually to ensure no binding or jamming occurs with the door jamb or strike plate

  • Ensure the cable from the exterior PIN pad is securely plugged into the interior half of the lock prior to inclusion (the PIN pad will be used to place the lock into inclusion mode)

Including the Door Lock:

Before the Kwikset Lock can be used, you will first need to include it into the home’s Z-Wave network.

To include the lock, follow these steps:

  1. Remove the battery cover on the interior side of the lock

  2. Put the hub into inclusion mode (refer to our SmartRent Manager Web or Alloy Install articles for additional instructions)

  3. While the hub is in inclusion mode, press Button A on the lock interior one time

    • The LED will illuminate red

  4. Depending on the model, you may be asked to scan the QR code (or manually enter the device's PIN), which can be found inside the lock's battery cover

  5. The device should be discovered within a minute

    • If the device is not discovered, try excluding the device first (see steps below), then return to Step 2

Configuring a Kwikset Z-Wave Door Lock:

Once the door lock is discovered, it will populate on the Hub page in SmartRent Manager. There are three additional steps to finalize the device installation process.

To configure the lock, follow these steps:

  1. Configure the device

    • Trigger an event by manually locking and unlocking the door lock

    • The lock should have reported its state change (switching from Locked to Unlocked) completing Step 1 of the configuration automatically

    • If not, click Configure Device in SmartRent Manager, or Search for Attributes in Alloy Install

    • When configured successfully, the device’s states (Locked Yes and Locked No) will appear in the Device Attributes section (Alloy Install will simply proceed to the next step)

  2. Device Specific Settings will be set on the lock automatically during setup (these settings are set in SmartRent Manager and are applied to all locks in the community)

  3. All previous codes will automatically be erased from the lock

  4. Backup codes for installers, community managers, and residents will be loaded on the lock automatically

  5. General configuration will be completed

  6. SmartRent Manager will give you a code to test on the lock

    • Once input into the lock’s PIN pad, the backup code will be verified

  7. Name the device

    • Choose your desired name for the device

    • Click Save and Continue in SmartRent Manager, or Name Device in Alloy Install

  8. Click Complete Installation

Excluding the Door Lock:

An exclusion is a way to reset a Z-Wave device’s settings. If the door lock is not discovered during the inclusion process, it may need to be excluded. This may be necessary if the device was included in a Z-Wave network previously.

To exclude a Kwikset Z-Wave lock, follow these steps:

  1. Put the hub into exclusion mode (refer to our SmartRent Manager Web or Alloy Install articles for additional instructions)

  2. While the hub is in exclusion mode, press Button A on the lock interior one time

  3. The device should be excluded within a minute

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