Ring’s motion sensors communicate with SmartRent’s internet-connected hub, allowing you to monitor spaces remotely via SmartRent Manager Web or SmartRent Manager Mobile. If a Ring Motion Sensor is installed in a resident’s home, they will be able to monitor motion in the given area with the SmartRent App and the Resident Web Portal once they are moved-in. Once occupied, however, community managers and site teams will no longer be able to monitor the sensor beyond battery levels.
These steps are for the Gen 1 (PIR-SS) motion sensor only. For instructions on pairing the Gen 2 Ring Motion Sensor, check out our How Do I Include and Exclude a Ring Motion Sensor Gen 2? article.
Including the Sensor:
Before the Ring Motion Sensor can be used, you will first need to include it into the home’s Z-Wave network.
To include the sensor, follow these steps:
Put the hub into inclusion mode (refer to our SmartRent Manager Web or Alloy Install articles for additional instructions)
While the hub is in inclusion mode, remove the battery tab (if the battery tab is missing, open the sensor, remove the battery, and then quickly reinsert it)
The device should be discovered within a minute
If the device is not discovered, try excluding the device first (see steps below), then return to Step 1
Once discovered, enter the device’s DSK Number (this will be the PIN on the back of the motion sensor located next to the QR code)
Click Submit DSK
Configuring the Ring Motion Sensor:
Once the sensor is discovered, it will populate on the Hub page in SmartRent Manager. There are three additional steps to finalize the device installation process.
To configure the motion sensor, follow these steps:
Configure the device
To configure the device, you’ll first need to trigger a motion event
Place the sensor somewhere it won’t be disturbed, such as inside a drawer or facing a wall, for one minute
Retrieve the sensor and wave your hand in front of it so it can detect motion and properly configure with SmartRent
The motion sensor should have reported its state change (switching from No Motion to Motion) completing Step 1 of the configuration automatically
If not, click Configure Device in SmartRent Manager, or Search for Attributes in Alloy Install
When configured successfully, the device’s states (Motion Binary Yes and Motion Binary No) will appear in the Device Attributes section (Alloy Install will simply proceed to the next step)
Name the device
Choose your desired name for the device
Click Save and Continue in SmartRent Manager, or Name Device in Alloy Install
Click Complete Installation
Excluding the Sensor:
An exclusion is a way to reset a Z-Wave device’s settings. If the Ring motion sensor is not discovered during the inclusion process, it may need to be excluded. This may be necessary if the device was included in a Z-Wave network previously.
To exclude the Ring motion sensor, follow these steps:
Remove the back of the sensor
Put the hub into exclusion mode (refer to our SmartRent Manager Web or Alloy Install articles for additional instructions)
While the hub is in exclusion mode, remove the battery and quickly reinsert it
The device should be excluded within a minute
Mounting the Sensor:
Once the sensor is included into the Z-Wave network, it can be installed in its desired location using the mounting hardware included with the sensor, or by placing it in an area where it won’t be disturbed.
Here a few key tips when choosing the best location for your motion sensor:
Motion sensors detect motion more easily when it is moving across it rather than moving from or towards it (i.e., for doorways, this means mounting the sensor to the side of the door, rather than right in front of it)
Do not mount the sensor near heat sources or vents as sudden changes in temperature could trigger false motion alerts
Do not mount the sensor by bright sources of light (such as direct sunlight or where headlights through a window are common) as light hitting the sensor directly could trigger false motion alerts