Error Given:
It appears that you qualify for Earned Income Credit (EIC), but the EIC box is not marked on the Main Information Sheet. If you do not qualify for EIC, mark the "No" box on Schedule EIC.
Solution:
If the client qualifies for EIC:
Return to the Main Information Sheet and check the box next to the qualifying dependent to claim EIC.
If the client does not qualify for EIC:
Mark the "No" box on Schedule EIC to indicate the client is not eligible.