In some jurisdictions, sick leave becomes available only after the employee has reached the required period of employment (for example, six months).
If this period has not been completed through a pay process, the employee will have no sick leave balance available.
If you need to grant sick leave early, you can override the default behaviour.
Why this happens
SmoothPay only grants sick leave once the employee reaches the required length of service and a pay process has been completed that includes that milestone.
Until that point:
Sick Leave may appear as No entitlement
No balance is available
Sick leave cannot be recorded in the payrun
How to allow early access to sick leave
To manually activate sick leave before the employee's first anniversary:
Go to the Staff screen
Select the employee
Select the Leave tab
Select the Entitlement tab
Select Sick Leave from the leave code list
Click the Edit button at the bottom of the list
Set the Accrue or consume field to Days
Click Save
What SmoothPay does automatically
After saving, SmoothPay will:
Allow the employee to use sick leave immediately
Automatically adjust the last anniversary date so the employee is not granted the entitlement again when their real anniversary occurs
Prevent duplicate accrual
Allow sick leave to now appear in the Leave Taken tab during the payrun
The employee can now have Sick Leave processed as normal.