FAQs
Find answers to the most frequently asked questions here
Can I return my order?
When will I receive my order?
I signed up for the one-week free trial but was charged automatically. What should I do?
How can I cancel my Sample Club subscription and avoid further charges?
My order was canceled even though it seemed confirmed, is that normal?
Can I cancel my order?
I purchased an item with a 7 day shipping time, but the delivery estimate shows a longer period. Is that normal?
Can I change the delivery address after placing an order?
Are the products new and authentic?