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Image Size Limits & Recommended Settings

Optimal image dimensions and formats for SocialLadder custom fields.

Marshall avatar
Written by Marshall
Updated over 2 months ago

Introduction

  • Purpose: This article provides recommended image sizes and formats for various customization fields in SocialLadder to ensure optimal display quality.

  • Context: Using properly formatted images improves the visual consistency of your ambassador program, ensuring images appear correctly across different sections of the platform.

Hosted Branding

  • Brand Logo

    • 1:1 Ratio

    • Recommend with transparent background as a .PNG file

  • Background Image

    • Recommend 20-30 MB

Ambassador Experience Branding

  • Brand Logo

    • 1:1 Ratio

  • Default Challenge Icon

    • 4:3 Ratio

  • Challenge Reminder Tile Background Image

    • 7:2 Ratio

Reward Categories & Subcategories

  • 1:1 Ratio

Email Templates

  • Brand Logo

    • 27:10 Ratio

Community Feed Tiles

  • Feed Image

    • 3:2 Ratio

  • File Upload

    • 40 MB

Following these image size recommendations ensures that your ambassador program visuals display correctly across the SocialLadder platform, enhancing user experience and brand consistency.

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