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Setting Up the Timezone for Your Program

Ensure accurate tracking, notifications, and reporting by configuring your program’s timezone.

Marshall avatar
Written by Marshall
Updated over 5 months ago

Introduction

  • Purpose: This guide explains how to configure your program’s timezone to ensure all date-related activities—such as reports, sales, challenges, rewards, and notifications—are accurately tracked.

  • Context: Proper timezone settings ensure consistency across your program’s data. Note that Power BI reports follow GMT(+0) based on Microsoft Azure server time, which may differ from other program data.

Why Timezone Configuration Matters

Configuring the correct timezone helps maintain:

  • Accurate Reports and Sales dates.

  • Properly timed Challenge and reward availability.

  • Consistent Notifications sent to ambassadors.

Exception: Power BI reports adhere to GMT(+0), regardless of program settings. This exception may impact cross-report comparisons.

How to Set Up the Timezone

  1. Access Timezone Settings:

    • Navigate to Settings Account Settings My Account Your Personal Account.

  2. Select the Ideal Timezone:

    • Choose the timezone aligning with your program's location and operational needs.

  3. Save the Configuration:

    • Confirm the selected timezone to apply changes across the program.

Best Practices/Tips

  • Communicate exceptions: Ensure your team is aware of the Power BI timezone exception to avoid confusion.

  • Double-check notifications: Verify that notification schedules align with intended delivery times to ambassadors.

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