Why It Matters
When ambassadors connect their social media accounts, SocialLadder can:
Automatically detect and verify their participation in social challenges
Track key performance metrics like reach, engagement, and views
Speed up the approval process by reducing the need for manual submissions
Improve accuracy in performance reporting
Offer a seamless experience with minimal manual effort
📌 Note: Without this connection, certain challenge types may not be available to them, and they risk missing out on points or rewards.
What Happens If Ambassadors Don’t Connect Their Accounts?
Although ambassadors can manually submit posts for review, this limits the experience:
You'll need to manually enter engagement metrics for each submission and ambassador. (likes, comments, views)
The platform won’t be able to automatically verify post authenticity
Submissions may be approved more slowly.
Is It Safe for Ambassadors to Connect Their Accounts?
Yes—SocialLadder is designed with privacy and security in mind. Here's how ambassador data is protected:
Limited Permissions
SocialLadder only requests permissions needed to track public challenge-related activity (such as post URLs and engagement metrics).
⚠️SocialLadder does not access passwords, private messages, or take control of the account.
Secure OAuth Integration
SocialLadder uses OAuth, a secure and widely accepted method to connect with platforms like Instagram, TikTok, and Facebook.
⚠️ Login credentials are never shared with SocialLadder.
Full Control for Ambassadors
Ambassadors can revoke SocialLadder’s access at any time from their social media account settings.
📌 Encouraging ambassadors to connect their social media accounts ensures they are eligible for the widest range of challenges, enables automatic tracking and faster reward delivery, and improves overall reporting accuracy—all while keeping their data safe and under their control.