Follow these steps to create the dining option in Toast Web:
Step 1: Log into Toast Web
Go to https://www.toasttab.com and sign in with your restaurant's admin credentials.
Step 2: Navigate to Dining Options
From the left-hand menu, go to:
Kitchen > Dining Options > Dining Options
You'll see your existing dining options listed here (Dine In, Take Out, Delivery, etc.).
Step 3: Add a New Dining Option
Click the + Add button at the top of the dining options list.
Step 4: Create "Sociavore - Pickup"
Enter the following:
Name:
Sociavore - PickupBehavior: Select Takeout from the dropdown
The "Takeout" behavior tells Toast this is a pickup order, which ensures the correct prompts and reporting.
Step 5: (Optional) Create "Sociavore - Delivery"
If you also accept delivery orders through Sociavore, add a second dining option:
Name:
Sociavore - DeliveryBehavior: Select Delivery from the dropdown
Step 6: Configure POS Visibility
For both new dining options, uncheck "Show on POS" — these orders come in automatically through the integration, so your floor staff don't need to see them as manual options on the POS terminal.
Step 7: Save and Publish
Click Save at the top of the page, then Publish to push the changes to your POS devices.
What Happens Next
Once the dining options are created and published, Sociavore orders will display correctly on your kitchen chits and in your Toast sales reports. You'll be able to track Sociavore revenue separately from dine-in, third-party delivery, and other channels.
If you run into any issues, reach out to your Sociavore contact and we can help troubleshoot.