Skip to main content

Turn off Fake Security for internet providers

Do this is your you cannot access our service even though you have internet and the correct user and password. Do this is LimePie is not working but Drivemob is working. Or LimePie was working but now it is not.

Updated this week

Turn off internet security that was just released by spectrum and other internet providers to block our service. This will not affect your internet security. They have just implemented this on 9-24-25 as a way to force customers to pay them for their cable services. Turning of their internet security will NOT affect your internet safety in any way.

We also HIGHLY recommend getting your own router and modem. It can really help everything work better.

Spectrum/Charter

Video for how to do it online in a web browser:

Written instructions on how to do it in the app.

How to Disable Spectrum Security Shield

  1. Log in to Spectrum

    • Open the My Spectrum app on your device, or go to spectrum.net in a web browser.

    • Sign in with your Spectrum account username and password.

  2. Go to Services

    • In the app or website, select the Services tab.

    • Choose Internet from the list of available services.

    • Select your router from the devices shown.

  3. Locate Security Shield

    • Scroll through the Internet settings until you find Security Shield.

    • Depending on your app version, it may appear in a dedicated Security or Settings section.

  4. Turn Off Security Shield

    • Use the toggle switch next to Security Shield to turn it Off.

    • Confirm if prompted.

  5. Reboot your Router and modem. Leave them unplugged for 5 minutes and replug them back in.


AT&T

Remove ActiveArmor and your personal data

Here’s how:

  1. Go to Settings in the ActiveArmor app.

  2. Tap Subscription and choose Remove service. Then, follow the prompts.

Your personal data used to perform the functions of AT&T ActiveArmor service will be removed within 48 hours of cancellation.

Good to know: Canceling the ActiveArmor service doesn’t remove the app from your phone. You’ll need to delete or uninstall the app.

Downgrade from ActiveArmor advanced mobile security to free obile security

You have to downgrade from AT&T ActiveArmor advanced mobile security the same way you signed up for it. For example, if you subscribed from an app provider on your phone, you’ll have to cancel your subscription there too. When you do, your account will close at the end of your current subscription period, and you won’t be charged again.

Downgrade in the app

  1. Open the AT&T ActiveArmor app and go to Settings.

  2. Tap subscription, then Change Subscription.

  3. Select Downgrade to Free.

  4. Tap Confirm.

Cancel Android subscription

  1. Go to the Google Play store.

  2. Select the profile icon at the top right.

  3. Select Payments & Subscriptions.

  4. Select Subscriptions and look for AT&T ActiveArmor.

  5. Tap Cancel subscription and follow the prompts.

Reboot your Router and modem. Leave them unplugged for 5 minutes and replug them back in.


Xfinity

Disable Advanced Security

To disable Advanced Security in the Xfinity app, follow the steps below.

  1. Go to the Security tab.

  2. Select Advanced Security.

  3. Select Advanced Security under Settings.

  4. You'll see a pop-up window. Select Turn Off.

Reboot your Router and modem. Leave them unplugged for 5 minutes and replug them back in.


Comporium

  1. Security settings,

  2. Online defense,

  3. Advanced IOT

  4. Unassign

Reboot your Router and modem. Leave them unplugged for 5 minutes and replug them back in.

Did this answer your question?