We know how important it is to reward your regular customers, that's why we've created a loyalty scheme that is totally customisable based on what works best for your business.
To get started go to Menu >> Marketing Tools
Click Loyalty Scheme
Click Set up Loyalty Scheme
Decide on your Goal type. Choose from whether you want to reward your clients based off of number of Number of bookings or Amount spent
If you have chosen to base your loyalty scheme on Completed bookings you will need to add Number of stamps required and Min booking fee
If you have chosen to base your loyalty scheme on Total spent, you will need to add the Amount spent required
Choose the discount reward your client will receive % or £
Select which treatments the discount can be used on
Select how long the discount is valid for
Finally set up all loyalty scheme communications on the Messaging tab
Here you can set up the communications your clients will receive throughout different milestones in the loyalty scheme. Please note, you do not have to set up an automated email or sms, however we would recommend setting up at least one.
Click on Messaging
Select which goal you wish to add messaging for:
Halfway completed
Almost completed
Completed
Select a milestone and click Edit content for email & sms.
Toggle on Automated enabled once you are happy
Repeat steps for the different milestone messaging
To manually update the clients progress:
To get started go to Menu >> Marketing Tools
Click Loyalty Scheme
Click Number of redemptions
Select a client
Click edit
Manually update Number of stamps
Click save
Please note, any loyalty scheme SMS updates that you send will incur a fee of 7p per SMS. However you can use the free SMS's you receive in your subscription package towards this.