Accepted payment methods
We accept all major credit and debit cards, including:
Visa
Mastercard
American Express
Discover
JCB
UnionPay
We also accept the following payment methods:
PayPal
Apple Pay
Google Pay
Note: Apple Pay and Google Pay are only available on supported devices and browsers.
Payment currencies
Prices are displayed in USD by default. If you’re browsing from a supported region (e.g. the United Kingdom, Australia, or New Zealand), prices will appear in your local currency.
Payment failures/rejections
If you tried to complete a purchase and your payment didn't go through, then we recommend trying each of the following steps until your payment is successful:
Try again with the same card, making sure all of your details are entered correctly
Try again with another payment card (often best if it's from another bank)
Try again with PayPal
Duplicate charges/ Overcharging
If you think you've been overcharged, or that you've been charged twice for a song or Add-On, please first check your Order Status Page, as you will be able to see the transaction history for your order in the "Your transactions" section of the page.
If something still doesn't seem right, please contact us by clicking the Messenger icon at the bottom of your screen. You can then request to speak to a team member, who will be able to look into this for you.