Skip to main content
All CollectionsUsing SongspaceAccount & Account Settings
Understanding account web session limits
Understanding account web session limits
Caitlin Stubner avatar
Written by Caitlin Stubner
Updated over a year ago

For security purposes, there can only be one active web session per account / user. If you are logged into your account via a computer and another computer is used to log into your account at the same time, you will be logged out automatically and the newer session will be allowed to continue.

The person with the older / first session will see this message:

The person with the newer / second session will see this message:

You can always reach out to us via email at support@songspace.com if you feel there's been a mistake or if you're unaware of another active session taking place.

Did this answer your question?