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Understanding account web session limits
Understanding account web session limits
Molly Bales avatar
Written by Molly Bales
Updated over a week ago

For security purposes, there can only be one active web session per account / user. If you are logged into your account via a computer and another computer is used to log into your account at the same time, you will be logged out automatically and the newer session will be allowed to continue.

The person with the older / first session will see this message:

The person with the newer / second session will see this message:

You can always reach out to us via email at support@songspace.com if you feel there's been a mistake or if you're unaware of another active session taking place.

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