Overview
Action Flows are Sonikit’s automation system for turning a single fan action into a sequence of engagement actions across channels. Instead of treating each interaction separately (a pre-save here, a text opt-in there), Action Flows connect everything into one continuous system.
Example:
A fan texts a keyword
→ Sonikit automatically pre-saves the release
→ follows the artist
→ adds the fan to a segment
→ sends a confirmation text
All triggered instantly, no links, no extra steps.
How Action Flows Work
Every Action Flow has two parts:
1. Trigger (what starts the flow)
A fan action, like:
Texting a keyword
Pre-saving a release
Following an artist
Signing up via SMS or email
2. Steps (what happens next)
Automated actions like:
Pre-saving a release
Following an artist
Sending a message
Adding a fan to a segment
Event-Based (Always On)
Action Flows run in the background and respond to events across your entire project. This means:
A pre-save on your website = same trigger as a pre-save on your landing page
An SMS opt-in anywhere = triggers the same flow
There’s no need to “connect” individual pages or embeds.
What You Can Build
Action Flows unlock strategies like:
Text-to-Pre-Save
Fan texts a keyword → song is pre-saved automatically
Convert Followers Into Owned Audience
Fan opts in via SMS → automatically follows artist + gets segmented
Multi-Step Release Campaigns
Fan pre-saves → gets added to VIP segment → receives follow-up messages
Plan Availability
Basic: Single step automations, 1 active flow per project
Pro: Multi-step automations, 5 active flows per project, Instagram triggers and actions
Enterprise: Full access + advanced targetting and scale