Online payments Email are currently available via early access. If you are using SortScape's built-in invoicing and are interested in testing this feature, please ask for a human to enable this feature for you.
When online payments are enabled, customers will see a Pay Now button on their invoice. Once payment is made, the invoice is marked as paid automatically in SortScape.
How Online Payments Work
Your customer receives an invoice by email or link
They open the invoice and click Pay Now
They’re taken to a secure payment page
After payment, they receive a receipt
The invoice is automatically marked as paid in SortScape
Online payments are optional. Customers can still pay you by cash, bank transfer, or any other method you accept.
Setting Up Online Payments
Go to Admin → Online Payments (or Settings → Online Payments, depending on your layout).
From this page you can:
Set up your payment account
Turn the Pay Now button on or off
Configure an optional credit card surcharge
Stripe account setup
When you enable online payments, SortScape will guide you through setting up a new Stripe account for your business.
This account is created during setup and is used to process your SortScape payments. Funds go directly to your bank account.
Connecting an existing Stripe account is not currently supported.
What You Need Before You Can Use It
To enable online payments:
You must be using SortScape’s built-in invoicing
(If you invoice only through Xero or QuickBooks, payments are handled in those systems.)Your SortScape account must be on an active paid plan
You must complete Stripe’s verification process
Online payments must be supported in your country
Can I Set This Up During a Trial?
Yes. You can complete the Stripe setup while on a trial.
However, the Pay Now button won’t be available until your account is on an active paid plan.
Processing fees
Stripe charges payment processing fees for online payments.
In Australia, credit card processing fees are typically around 1.7%–1.9% plus a small fixed fee per transaction for domestic cards. Fees vary depending on card type and payment method.
Using online payments through SortScape does not change Stripe’s pricing.
For the most up-to-date details, see Stripe’s official pricing page:
https://stripe.com/au/pricing
Stripe deducts its fees automatically before funds are paid out to your bank account.
SortScape payments platform fee
SortScape applies a 0.5% platform fee to online payments.
This fee helps cover the operation, maintenance, and support of the online payments feature.
The fee is deducted automatically at the time of payment and is separate from Stripe’s processing fees.
Surcharges
SortScape allows you to add a credit card surcharge to help recover the cost of accepting card payments.
How surcharges work
When you enable a surcharge, you choose a percentage that is applied to card payments at checkout.
This percentage is intended to cover your average card processing costs over time.
It will not match the exact Stripe fee for every individual payment.
Actual card processing costs can vary based on:
Card type (credit vs debit)
Card issuing country
Payment method
Transaction size (fixed per-transaction fees)
Because of this, surcharges are applied as a simple percentage rather than being calculated exactly for each payment. Choose a percentage that helps cover your average card processing costs. Actual costs vary by card and payment method.
Important compliance note (Australia)
If you’re in Australia, surcharge rules require that you do not charge more than your actual cost of accepting card payments.
Make sure the surcharge percentage you choose is reasonable for your typical payment mix and complies with local regulations.
Online payments remain optional — customers can still pay by bank transfer or cash if they want to avoid the surcharge.
Payment Methods Supported
Depending on your country and Stripe account, customers may be able to pay using:
Credit and debit cards (e.g. Visa, Mastercard)
Apple Pay or Google Pay (on supported devices)
When Do I Receive the Money?
Card payments are typically paid out to your bank within 1–3 business days
Bank or PayTo payments may take longer
Payout timing is determined by Stripe and your bank. You can view payout details in your Stripe Dashboard, accessible from the Online Payments page.
Paying by Cash or Bank Transfer
If a customer pays you outside of SortScape (for example by cash or manual bank transfer), simply mark the invoice as paid once you’ve received the funds.
Enabling online payments does not require customers to pay online — it simply adds that option.
Security and Handling of Funds
Payments are processed securely by Stripe
Card details are handled by Stripe and are not stored in SortScape
Funds are paid directly to your connected bank account
SortScape never holds your money
Disconnecting Stripe
You can disconnect your Stripe account at any time from the Online Payments page.
Once disconnected, the Pay Now button will no longer appear on invoices. Any payments already made will still be paid out as usual.
Questions about fees or payouts
Stripe handles payment processing, fees, and payouts directly.
If you have questions about:
Processing fees
Payout timing
Bank verification
Account verification requirements
You’ll need to contact Stripe Support or log in to your Stripe Dashboard for details.
SortScape does not have access to your Stripe account or payout information.