Visit timers allow you to automatically capture time spent onsite and avoid time-consuming manual entry.

To use the timer, open a visit and click the “start timer” button.

Once you start a timer, others can see in the “time spent” section that a timer has been started for a given user and what time it was started.

When the visit is done, you can click “stop timer” to end the timer. Marking a visit complete will also end all timers on that visit. Once the timer has been stopped, you can edit or delete the hours from the “time spent” section.

A user can only have one timer running at a time. For example, if you have a timer running on Visit A, then starting a timer on Visit B will automatically stop the timer on Visit A.

If you forget to start or stop the timer. they can manually enter their hours by opening a visit and clicking the "+" or "add hours" button under the "time spent" section.

After stopping the timer, you can also edit and hours that were entered if you stopped or started the timer at the wrong time.

In some cases you might want to prevent employees and contractors from making changes to hours captured using the visit timer. You can turn this on or off on the visit settings screen using the "Allow non-administrators to edit visit timers?" setting. Enabling this setting will allow users with the "employee" and "contractor" roles to edit any time they entered through the visit timer.
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When you have multiple staff members assigned to a given jobrun, you might want to start the visit timer for all assigned staff at the same time rather than starting the timer for each staff member individually. In this case, you can choose the "start timer for whole crew" option. Any user with the correct permissions will see two options when they click the "start timer" button on a given visit:

Clicking the "Start for whole crew" option wtill start the timer for each user assigned to the jobrun.

When you stop the timer, you will also see the option "stop for me" and "stop for whole crew."

By default, all users have permission to start the timer for the whole crew. If you want to restrict this ability to administrators only, you can disable the "Allow non-administrators to start timers for the whole crew" setting on the visit settings screen.

Visit timers are part of the Time and Materials tracking feature. If you don't see the "start timer" button on your visits:

Once enabled, the timer button will appear on all active visits.

Note: The timer button only appears on visits that haven't been marked as complete yet. If a visit is already completed, you'll need to reopen it first to start a timer.