Sometimes an employee forgets their password or you forget to send them the welcome email when creating their employee account. When this happens you can reset their password from the "manage employees" screen. Note that you must be an administrator in order to perform these steps.
Log in as an administrator and go to the "Manage employees" screen
On the "cog" dropdown for the employee, click on the "edit" link.
Click on the "change password" button on the "edit employee" form:
Enter the new password in the "edit password" form.
If an employee forgets their password, they can also reset it themselves by clicking on the forgot your password link and entering the email address they use for logging into SortScape. They will then be sent the "reset password" instructions at that email address.