What documents do I need to send to verify my account?

The documents required to verify your account is Proof of Identity

Proof of Identity

Selfie (take a photo of yourself)
The photo of yourself must be clear, recent, and within the square of your camera.
It must not be blurry or be taken from the side or at any angle.

Accepted documents:

Please ensure you have at least one of these documents on hand.

Pro tip: An ID showing your current residential address will fast-track the verification process.

Requirements:

Photo ID Document must have an expiry date and be valid at the time of submission.
Front and back images must belong to the same ID card
The ID must not be damaged
Clearly readable
Accepted file formats: pdf, jpeg, jpg, png
The maximum file size is 25MB

Tips For Taking Photos

Ensure all photos are in focus.
Avoid using the flash setting on your camera, this can make some areas too bright and unreadable.
Preview the photos before you send them. Make sure you can clearly read all the information.
Do not have any filters set on your camera.

Notes on Submitting Documents

Some tips to remember when submitting your documents for verification:

The document should be entirely visible, including all four corners, and must show your full name and current residential address and its date of issue.
Documents must not be modified or tampered with in any way.
Do not write on, draw on or make any alterations to your documents.
Maximum file size for any single attachment is 25MB.