🆔 Account Verification – Proof of Identity Requirements
To verify your account, you must provide Proof of Identity and a selfie.
📸 Selfie Requirements
Take a clear, recent photo of yourself.
Your entire face must be within the camera frame.
No side angles — the photo must be taken straight on.
The photo must not be blurry.
📄 Accepted Proof of Identity Documents
Please have at least one of the following ready:
Driver’s License (Recommended)
Passport
*Government-issued Identification Card
💡 Pro tip: An ID showing your current residential address will speed up verification.
✅ ID Document Requirements
Must have an expiry date and be valid at submission.
Front and back images must be from the same ID.
ID must be undamaged and clearly readable.
Accepted file formats: PDF, JPEG, JPG, PNG.
Maximum file size per file: 25MB.
📷 Tips for Taking Photos
Ensure photos are in focus.
Do not use flash — it can cause glare and make text unreadable.
Preview photos before sending to confirm all details are clear.
No camera filters.
📝 Submission Guidelines
The document must be fully visible, showing all four corners.
Must display:
Full name
Current residential address
Date of issue
No modifications — do not write on, draw on, or alter your documents.
Maximum file size for any single attachment: 25MB.