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How to Unsubscribe from Contest Emails

Updated over 2 weeks ago

If you’d like to stop receiving contest update emails from Splash Sports, you can manage your communication preferences from your account settings. Follow the steps below:


Step 1: Log Into Your Splash Account


Step 2: Open Your Profile Settings

  • Click on your avatar in the top right corner of the screen.

  • Then, click on your email address or username to open your profile settings


Step 3: Manage Communication Preferences

  • Scroll down to the section titled “Communication Settings.”

  • Uncheck the box for “Contest Updates” to stop receiving contest-related emails


Step 4: Changes Saved Automatically

  • Your preferences will save automatically, and you’ll no longer receive those updates


What If There Is No Unsubscribe Link Present?

In rare cases, emails may not include an unsubscribe link. If that happens:

  • Send an unsubscribe request directly to Splash support. Once processed, you will be removed from further communications.

  • If unwanted emails persist, share examples with Splash support for further assistance, especially if the emails are generated by users hosting on the platform.

Receiving Emails Without Signing Up

If you're receiving emails without signing up:

  • Contact Splash support to request your email address be unsubscribed from their database.

  • Once the request is fulfilled, no Splash-related emails should reach your inbox.

What Should I Expect After Requesting to Be Unsubscribed?

After submitting an unsubscribe request, you should receive confirmation from Splash that you’ve been removed from their mailing list. Don’t hesitate to follow up with support if the confirmation takes time.

Need Help?

If you run into any issues updating your preferences, feel free to reach out to our support team—we’re happy to assist.

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