🕒 When Will I Receive My Contest Winnings?
Your winnings will be added to your Splash Wallet within 48 hours of the contest ending.
You can view this in the My Entries section by selecting your contest and tapping the ℹ️ icon for payout details.
🧾 How to View Withdrawal & Payout History
To see a full record of your transactions (withdrawals, deposits, entries, and payouts):
Click your display name in the top right corner.
Select My Splash Account.
Go to the Transaction History menu for detailed records. 📋
💳 Withdrawal Methods
You can withdraw using any of the following payment options:
Debit Card
PayPal
Venmo
Bank Account (ACH)
Check
⚠️ You must have made a successful deposit using the same method before it becomes available for withdrawals ⚠️ This measure ensures that your payment method is verified for security purposes and helps prevent fraud. For example, if you wish to withdraw using PayPal, you must have made at least one deposit using PayPal first. The same rule applies to other payment methods like debit cards or Venmo.
❌ Credit card withdrawals are not supported.
❌ Apple Pay withdrawals are not supported.
💰 Specific PayPal Withdrawal Information
Withdrawals through PayPal can only be processed for accounts already used for previous deposits.
If PayPal withdrawals are not appearing immediately, remember they are processed Monday to Friday, 9 AM to 5 PM EST.
Processing typically occurs within 24-72 hours, and funds may take additional time to appear in your PayPal account.
Tips for a Smooth Transaction
Ensure your PayPal details are accurate to prevent processing errors.
Submit withdrawal requests during weekdays and within Splash’s operational hours.
Contact Splash support if your funds have not appeared in PayPal after the indicated processing times.
⏳ How Long Do Withdrawals Take?
Withdrawal requests are processed Monday–Friday, 9am–5pm ET.
Splash aims to process within 1 business day.
Once processed, it may take 3–5 business days for your financial institution to complete the transfer.
Processing times typically range from 24-72 hours, excluding weekends and holidays.
Factors Influencing Transfer Times
Weekends and Holidays: As withdrawals are only processed on business days, weekends or public holidays may add delays.
Financial Institutions: Processing times depend on both Splash and PayPal, as well as your linked financial institution.
Unforeseen Delays: Occasionally, delays caused by PayPal or intermediary institutions may occur, though such delays are rare.
🌎 Can I Withdraw from Anywhere?
Yes!
You may withdraw from any location in the United States and or Canada, including states where contest entries aren't currently allowed.
🌐 If you're traveling outside the U.S., just reach out to support@splashsports.com for assistance.
🚀 How to Request a Withdrawal
Click your display name in the top right corner.
Select Withdraw from the dropdown menu.
Choose your preferred eligible payment method.
Processing by Splash: Splash reviews and processes the request within 1-2 business days during operational hours (Monday-Friday, 9 AM-5 PM EST). Requests made on weekends or holidays are processed on the next business day.
PayPal Transfer: Once processed, the funds are transferred to PayPal. Many transfers take only a few hours, though in some cases, it may take up to 3-5 business days for PayPal or your financial institution to finalize the transaction.
✅ Once submitted, sit back—we’ll handle the rest! After submission, your request will enter the processing queue, which typically takes 24-72 hours.
Please monitor your email for updates, and remember that transfers to financial institutions can take 3–5 business days after processing.