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Why is my agent / agency brand campaign automatically renewing?
Why is my agent / agency brand campaign automatically renewing?

Why agent and agency brand campaigns renew and how you can cancel them.

Abi Langford avatar
Written by Abi Langford
Updated over 5 years ago

The Agency and agent branding campaigns are a long term investment to grow your brand awareness - similar to a bus shelter, digital billboard, signboard or newspaper campaign that you might run.

The goal of these campaigns is to stay top of mind within your community, so that when the time does come for someone to sell - you are who they think of first.

These campaigns are renewed and billed automatically every 7 days, rather than having to pay for multiple weeks or months upfront.

You can cancel the renewal of a branding campaign anytime and the campaign will continue to run until the remaining days are completed and ad budget spent.

To cancel the renewal, navigate to the campaign overview page. Next to the campaign you'll see three vertically stacked dots, which if clicked will show a dropdown menu and the option to "Stop renewal". The ads will then run for the remaining days.

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