From 31 March 2026, Spriggy is a reporting entity under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (AML/CTF Act). This means we are legally required to verify the identity of all new parent members before they can access their Spriggy membership.
Identity verification is a standard requirement for regulated financial services providers in Australia. It protects you, your family, and the broader financial system.
Why are these rules changing?
Australia recently updated its AML/CTF laws to align them with international standards set by the Financial Action Task Force (FATF), the global body responsible for combating money laundering and terrorism financing. These reforms, which came into effect in 2026, expand the range of businesses required to verify customer identities and strengthen protections for Australia's financial system. The Spriggy financial products are now captured by these updated requirements.
This isn't about any concern with individual customers, it's a legal requirement that applies across the industry.
What you'll need to provide
Verification only takes a few minutes and is completed securely in the Spriggy app. You'll need to provide:
Your full legal name
Your date of birth
Your residential address
Details of one government-issued identity document, e.g. your Australian driver's licence, Australian passport, or Medicare card
When verification is required
New members must complete identity verification before they can access the financial products associated with the Spriggy products. That means you won't be able to top up your Parent Wallet or activate your child's Spriggy card until KYC is completed.
Your information is collected and verified securely in accordance with Spriggy's eKYC Terms and Privacy Policy.
Important information
Visa and the Visa brand mark are registered trademarks of Visa Worldwide Pte Limited. Rivva Pty Ltd (ABN 86 603 542 918, AFSL 513762) (Spriggy) has been appointed as a third party agent of Indue Ltd (AFSL 320204), the issuer of the Spriggy Prepaid Card and Parent Wallet. See Spriggy's FSG. Consider the updated Product Disclosure Statement, Product Terms and Conditions and the Target Market Determination to ensure the product is right for you. Spriggy Terms and Conditions also apply. Fees & charges apply. Any advice provided is general in nature and does not take into consideration your objectives, needs or financial situation. Before acting on any advice consider its appropriateness. See full terms.