We recommend ensuring that you are in an area with good lighting and that your face and / or ID document is not obscured (for example by shadows). If you are still having issues with your ID or Selfie we are happy to help. Please email: support@sqr.id or call and a member of our team will be in touch shortly or or via phone on +44 (0)1624 815005 during business hours.
I can’t seem to get a good enough picture of my ID/face, what should I do?
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Written by Connor Christian
Updated over 9 months ago