If your child has their own device they can download and log in to SquareOne using the mobile number you entered during child registration.
If you signed up to SquareOne before your child had their own device and you'd like to add a mobile number for them, you can now do that by yourself. Just tap on your profile icon on the top left of your parent wallet, and then tap 'Manage Family'. Then, under 'Managed kids', you can select the child whose number you want to add, and tap on 'Add' next to 'Mobile'. You can now add your kid's mobile number and they'll be all set to log in to the app on their own device.
Only the primary parent can make changes to the kid's profile, so if you're the linked parent, let the primary parent know, and they can add the mobile number to the kid's account.
To log in to SquareOne the child just needs to follow these steps:
Download the SquareOne app from the Apple App or Google Play store.
Select 'Log in'
Enter the mobile number that was registered or added by the parent.
Enter the SMS code.
For first log in they must verify their surname and date of birth.
Select a passcode (note this is not the PIN for their SquareOne card, this is their own passcode to access the app).
Select whether to use biometrics to log in to the app.
That's it, they should be all set up.
Note: If your child does not have his own mobile number, they'll have to access the app by tapping 'kids view' on your parent wallet. Once they're in, they won't be able to come back to the parent homescreen without your passcode/biometrics.
โ
If they have their own/shared device but not their own mobile number, they can log in using Family Mode.
NEED HELP? LET US KNOW!
If you're stuck, just tap on the blue messenger icon on the bottom right of the screen and reach out to us. We're happy to help!
STAY CONNECTED ON SOCIAL MEDIA