Penelope | How to Contact Professional Services
Updated over a week ago

Professional Services โ€“ How to Submit a Ticket

There are two ways to submit a ticket to the Bonterra Support Team:


When submitting a ticket you will be able to choose "Professional Services". To ensure you receive a prompt reply it is important to select the correct ticket type.

Use this ticket type if you want to get a quote or more information on any of the professional services offered to support your Penelope software system.

  • Training

  • Document Building

  • Custom Data Export or Reporting to Third-Party Tools (e.g. Excel)

  • Business Analysis/Process Mapping Services

  • System Configuration

  • Project Management

  • Custom Learning/Help Resources

  • Data Migration etc.

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