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I don't see the app embed in my theme. What should I do?

Updated over a year ago

If you're having trouble finding the Swatch King app embed in your theme, here are a few steps you can follow to troubleshoot and ensure the app is correctly integrated with your Shopify store:

  1. Check the App Installation:

    • Ensure that Swatch King is properly installed on your store. You can verify this by going to the 'Apps' section in your Shopify admin dashboard.

  2. Verify Theme Support:

    • Confirm that your current theme supports app embeds. Most modern Shopify themes do, but some older versions might require updates or manual adjustments.

  3. Look for App Blocks or App Embeds:

    • In your Shopify admin, navigate to Online Store > Themes.

    • Find your current theme and click Customize.

    • Explore the theme customization options for any sections or blocks named after Swatch King or related to app embeds. Some themes may have specific areas where app embeds can be added or activated.

  4. Consult Shopify's Help Center:

    • For detailed guidance on managing apps and app embeds within your theme, refer to Shopify’s Help Center. It provides comprehensive instructions and troubleshooting tips for embedding apps into your Shopify theme. (Note: As I can't provide a direct link, it's recommended to search the Help Center for "Adding app embeds to your theme" or a similar query.)

  5. Reach Out for Support:

    • If you've followed the above steps and still can't see the Swatch King embed in your theme, our support team is here to help. There may be specific compatibility considerations with your theme, or additional steps required to make the embed visible.

Contact our support team for direct assistance and troubleshooting support to ensure Swatch King is properly integrated with your theme.

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