FAQ's
Answers at your fingertips for common queries
101 articles
How to stop redirecting to product page when you click on grouped product swatches?
Before You Buy
Frequently asked pre-purchase questions about Swatch King's capabilities and suitability for your store
Does Swatch King include the feature to show variant-specific images, or is that separate?I want to show relevant images in the image gallery when a particular variant is selected.
Can I add customization features like text fields, file uploads, and checkboxes using Swatch King?
Does Swatch King support my Shopify theme?
Can the app split multi-variant products into separate product listings/ cards?
Can I add more than 100 variants with this app?Step by step guide on how you can unlock Unlimited Variants with SA-Variants app
Pricing
Common queries about Swatch King's pricing structure, subscription models, and financial FAQs
Is there a free plan available for Swatch King?
How do I pause my Swatch King app subscription if I'm not making sales right now?
Why am I being charged for Swatch King even after disabling the app?
Can I get a refund if I didn't use the app last month?
How can I upgrade to a lifetime plan?
Why do I see two charges for Swatch King in the same Shopify invoice?
How much will I be charged for using Swatch King?
Are there any setup fees or other charges?
I have downgraded my Shopify plan. Will I be charged less?
Installation
Answers to frequently asked installation questions, ensuring Swatch King integrates seamlessly with your store
How do I enable Swatch King on an unpublished theme for testing?
I've enabled Swatch King, but I don't see any changes on my storefront. What should I do?
I want to uninstall the app, how to remove the app files?
Do I need to add any liquid code for Swatch King to work with page builder apps like GemPage, Shogun, PageFly, etc.?
I don't see the app embed in my theme. What should I do?
Shopify Variants
Solutions to common questions on customizing and configuring your Shopify variants with Swatch King
How can I display color swatches or custom image swatches on my store?
How can I set up two-color or gradient swatches?
How do I disable Swatch King on specific products?
Can I use Swatch King for product groups without affecting my theme’s default variant options?
Why do I see blank swatches on my storefront after uploading images or adding color codes?
Why do all my swatches display the same image?
How can I set up my store so that the product variant changes when hovering over swatches?
How to display the second image of variant as swatch image?
How can I enable manual selection or force the customer to select an option value before adding to cart?
Why can I still add products to the cart even when manual selection is enabled?
How can I upload swatches in bulk, through CSV or API?
How do I assign different colors to the same option value across multiple products?
What is the ideal size to upload for a custom image swatch?
Can I display only a specific number of swatches per row?
Why do I initially see my theme’s default variant selectors before Swatch King’s swatches appear?
Why is only the default variant getting added to the cart, regardless of the selection?
Why aren't swatches appearing on the sticky Add To Cart (ATC) bar?
The quantity selector is not displaying after activating the app. What can I do?
Why don't we see the size chart anymore after activating the app?
Can we add product options or product groups in an accordion format on product pages?
Can extra information for options be added through metafields?
Product Groups
Responses to top inquiries about grouping similar products and managing them within Swatch King
How to connect individual product listings and show them as swatches?
I want to display all the Out of Stock products in separate row?
Is it possible to categorize product groups, such as distinguishing between premium and regular color options?
How can I prevent single color swatches from appearing next to my grouped swatches on the product page?
Is it possible to display only group swatches through the app and leave other options like size to be handled by my theme?
How can I change the location of the product group swatches on my product pages?
Can I create product groups by vendor, product type, or using other criteria?
How to change the display style of all the product groups at once?
How can I remove all product groups to start organizing from scratch?
I have multiple groups on the product page; how do I display them in a specific order?
How can I hide the product group labels on my store’s front end?
Can I set my product groups to display as color swatches?
How can I display only one product from each product group on my collection pages?
Design Library
Expert answers to recurring questions on applying and modifying Swatch King's design styles
Can I display swatches on the desktop and use a dropdown on mobile?
How do I adjust the size of swatches on the product or collection page?
Can I hide out of stock variants on my store?
How can I display swatches in a slider on both desktop and mobile?
How can I display the name of the swatch below the swatch?
Can we display sales badges or labels on the swatches?
How to remove the price from the Polaroid swatch?
How can I display a thicker cross-out on sold-out variants?
How can I center the swatches on mobile while having a different alignment on desktop?
How can I hide the label and display only the swatches on the product page?
Can we display tooltips below the swatches on the product/collections page?
Collection Page Swatches
Insights into frequently asked questions regarding the use of swatches on collection pages
Could I display swatches on certain collection pages only?
Color swatches are not updating in the filter section. What should I do?
Can swatches on the collection page be displayed only on hover and on the image?
Is it possible not to display single swatches on collections?
The collection page swatches are overlapping the sticky navbar. How can I fix this?
Can I show a tooltip on hover over the swatches on the collection page?
Can you display only a few swatches with text like "+2 more available"?
Is it possible to route to the product page when clicking on any collection page swatch?
The app is not working in the quick view. What can I do?
The price does not change based on the selected variant on the collection page. Why?
I want to display the swatches below the image/title. How can I do that?
Why is the image not changing when I click on the swatches on the product page?
How can I increase the size of the swatch for the collections page?
I want to left-align the collection page swatches. How can I achieve this?
How can I display only color swatches on the collections page and exclude size?
How can I disable collection page swatches?
How can I display color swatches on the collections page instead of variant images?
I've enabled collection page swatches, but they are not displaying. What should I do?
App Integrations
Helpful responses to common integration questions, enhancing Swatch King's compatibility with other apps
Does your app work with page builder apps like Shogun, PageFly, and GemPages?
Do you offer integrations to work with mobile app builders or custom storefronts? If so, which ones?
How do you display Collection Page Swatches on Filter apps like BoostCommerce, USF, etc.?
I want to display the swatches above/below the Infinite/custom options app.
Does the app work with size chart apps like Kiwi?
Shopify Markets and Languages Support
Guidance on managing multi-market and multilingual setups with Swatch King through frequently asked questions
Does it support market-based products?
Does Swatch King support language translation apps?
The app does not work when I change the language.
The app is not working in one or more markets?
App Performance
Resolving common performance-related questions to ensure Swatch King runs efficiently on your site
I've made changes in the app, but they're not reflecting on the storefront. What can I do?
Can LazyLoad be used for the swatch images?
WebPage analytics is flagging for layout shift. Is there a workaround?
Google PageSpeed is flagging a large data file related to product groups. How can I address this?
Why do I see the theme’s default variants before Swatch King options on the product page?
Is there a callback I can use when Swatch King has loaded?
Does the app slow down the product or collection page?
How can I load the app only on the product page?
The app is not working on the featured or home page/custom page. Why?