FAQ's
Answers at your fingertips for common queries
101 articles
Before You Buy
Frequently asked pre-purchase questions about Swatch King's capabilities and suitability for your store
- Does Swatch King include the feature to show variant-specific images, or is that separate?I want to show relevant images in the image gallery when a particular variant is selected.
- Can I add customization features like text fields, file uploads, and checkboxes using Swatch King?
- Does Swatch King support my Shopify theme?
- Can the app split multi-variant products into separate product listings/ cards?
- Can I add more than 100 variants with this app?Step by step guide on how you can unlock Unlimited Variants with SA-Variants app
Pricing
Common queries about Swatch King's pricing structure, subscription models, and financial FAQs
- Is there a free plan available for Swatch King?
- How do I pause my Swatch King app subscription if I'm not making sales right now?
- Why am I being charged for Swatch King even after disabling the app?
- Can I get a refund if I didn't use the app last month?
- How can I upgrade to a lifetime plan?
- Why do I see two charges for Swatch King in the same Shopify invoice?
- How much will I be charged for using Swatch King?
- Are there any setup fees or other charges?
- I have downgraded my Shopify plan. Will I be charged less?
Installation
Answers to frequently asked installation questions, ensuring Swatch King integrates seamlessly with your store
- How do I enable Swatch King on an unpublished theme for testing?
- I've enabled Swatch King, but I don't see any changes on my storefront. What should I do?
- I want to uninstall the app, how to remove the app files?
- Do I need to add any liquid code for Swatch King to work with page builder apps like GemPage, Shogun, PageFly, etc.?
- I don't see the app embed in my theme. What should I do?
Shopify Variants
Solutions to common questions on customizing and configuring your Shopify variants with Swatch King
- How can I display color swatches or custom image swatches on my store?
- How can I set up two-color or gradient swatches?
- How do I disable Swatch King on specific products?
- Can I use Swatch King for product groups without affecting my theme’s default variant options?
- Why do I see blank swatches on my storefront after uploading images or adding color codes?
- Why do all my swatches display the same image?
- How can I set up my store so that the product variant changes when hovering over swatches?
- How to display the second image of variant as swatch image?
- How can I enable manual selection or force the customer to select an option value before adding to cart?
- Why can I still add products to the cart even when manual selection is enabled?
- How can I upload swatches in bulk, through CSV or API?
- How do I assign different colors to the same option value across multiple products?
- What is the ideal size to upload for a custom image swatch?
- Can I display only a specific number of swatches per row?
- Why do I initially see my theme’s default variant selectors before Swatch King’s swatches appear?
- Why is only the default variant getting added to the cart, regardless of the selection?
- Why aren't swatches appearing on the sticky Add To Cart (ATC) bar?
- The quantity selector is not displaying after activating the app. What can I do?
- Why don't we see the size chart anymore after activating the app?
- Can we add product options or product groups in an accordion format on product pages?
- Can extra information for options be added through metafields?
Product Groups
Responses to top inquiries about grouping similar products and managing them within Swatch King
- How to connect individual product listings and show them as swatches?
- I want to display all the Out of Stock products in separate row?
- Is it possible to categorize product groups, such as distinguishing between premium and regular color options?
- How can I prevent single color swatches from appearing next to my grouped swatches on the product page?
- Is it possible to display only group swatches through the app and leave other options like size to be handled by my theme?
- How can I change the location of the product group swatches on my product pages?
- Can I create product groups by vendor, product type, or using other criteria?
- How to change the display style of all the product groups at once?
- How can I remove all product groups to start organizing from scratch?
- I have multiple groups on the product page; how do I display them in a specific order?
- How can I hide the product group labels on my store’s front end?
- Can I set my product groups to display as color swatches?
- How can I display only one product from each product group on my collection pages?
Design Library
Expert answers to recurring questions on applying and modifying Swatch King's design styles
- Can I display swatches on the desktop and use a dropdown on mobile?
- How do I adjust the size of swatches on the product or collection page?
- Can I hide out of stock variants on my store?
- How can I display swatches in a slider on both desktop and mobile?
- How can I display the name of the swatch below the swatch?
- Can we display sales badges or labels on the swatches?
- How to remove the price from the Polaroid swatch?
- How can I display a thicker cross-out on sold-out variants?
- How can I center the swatches on mobile while having a different alignment on desktop?
- How can I hide the label and display only the swatches on the product page?
- Can we display tooltips below the swatches on the product/collections page?
Collection Page Swatches
Insights into frequently asked questions regarding the use of swatches on collection pages
- Could I display swatches on certain collection pages only?
- Color swatches are not updating in the filter section. What should I do?
- Can swatches on the collection page be displayed only on hover and on the image?
- Is it possible not to display single swatches on collections?
- The collection page swatches are overlapping the sticky navbar. How can I fix this?
- Can I show a tooltip on hover over the swatches on the collection page?
- Can you display only a few swatches with text like "+2 more available"?
- Is it possible to route to the product page when clicking on any collection page swatch?
- The app is not working in the quick view. What can I do?
- The price does not change based on the selected variant on the collection page. Why?
- I want to display the swatches below the image/title. How can I do that?
- Why is the image not changing when I click on the swatches on the product page?
- How can I increase the size of the swatch for the collections page?
- I want to left-align the collection page swatches. How can I achieve this?
- How can I display only color swatches on the collections page and exclude size?
- How can I disable collection page swatches?
- How can I display color swatches on the collections page instead of variant images?
- I've enabled collection page swatches, but they are not displaying. What should I do?
App Integrations
Helpful responses to common integration questions, enhancing Swatch King's compatibility with other apps
- Does your app work with page builder apps like Shogun, PageFly, and GemPages?
- Do you offer integrations to work with mobile app builders or custom storefronts? If so, which ones?
- How do you display Collection Page Swatches on Filter apps like BoostCommerce, USF, etc.?
- I want to display the swatches above/below the Infinite/custom options app.
- Does the app work with size chart apps like Kiwi?
Shopify Markets and Languages Support
Guidance on managing multi-market and multilingual setups with Swatch King through frequently asked questions
App Performance
Resolving common performance-related questions to ensure Swatch King runs efficiently on your site
- I've made changes in the app, but they're not reflecting on the storefront. What can I do?
- Can LazyLoad be used for the swatch images?
- WebPage analytics is flagging for layout shift. Is there a workaround?
- Google PageSpeed is flagging a large data file related to product groups. How can I address this?
- Why do I see the theme’s default variants before Swatch King options on the product page?
- Is there a callback I can use when Swatch King has loaded?
- Does the app slow down the product or collection page?
- How can I load the app only on the product page?
- The app is not working on the featured or home page/custom page. Why?