What is Average Response Time?
Average Response Time shows how quickly a Game Master (GM) responds to a player's first message on the website.
Average Response Time Ranges from “Under 1 hour” to “24+ hours” depending on the GM’s typical response speed.
Where can I find a GM's Average Response Time?
A GM's Average Response Time can be found 2 places:
On the GM's profile, underneath their GM Superlatives
Displayed at the top of conversation as: “Avg response time:”
What does Average Response Time measure?
Average Response Time measures the average time it takes for a GM to reply to a Player's first message.
Average Response time doesn't track the GM's all time response, just their response time to a Player's first message.
This is measured over a rolling 28 day period, from Monday through Sunday.
Why don’t I see an Average Response Time on my conversation?
If an Average Response Time is not displayed for a GM, it could be because:
The GM has only been messaging with existing players in ongoing campaigns.
The GM hasn’t listed any new games recently and hasn’t received new player messages.
No new conversations have been initiated with the GM in the last 28 days.
📌 Note: Once you start a new conversation with the GM, that data will be included in the next 28-day calculation.
What if I’m a GM and my response time is incorrect?
If there is ever a situation where you believe there is an error in your response time, reach out to our Support Team and we are more than happy to look into that for you!
Make sure to provide any additional information you may have on why you believe the response rate is incorrect so that we can better help you.
Learn all about Average Response Time in this video from our team!