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If you're unable to complete a transaction

Written by Paul Murphy
Updated over 3 years ago

Is your transaction not going through? This can happen for a number of different reasons, including:

  • Your credit or debit card has expired

  • You’ve exceeded the daily withdrawal or purchase limit set by your bank or credit card company

  • The billing address and phone number you entered don’t match the billing address and phone number associated with your credit or debit card

  • Fraud prevention

  • Your credit or debit card doesn’t have sufficient funds to make the payment

Contact your bank or credit card company for more information.

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